The iEnabler is used for returning applications, registration, refunds, e-academic records, residence applications, etc. When accessing the iEnabler, UJ has implemented a 2-factor authentication process  to ensure your personal information stays private and protected. Please follow the steps below:

STEP 1 – PIN LOGIN

(If you forgot your pin or student number, please click on the relevant button to retrieve your credentials).

STEP 2 – PASSWORD LOGIN

Once logged in with the PIN, you will be directed to a page where you will need to create a password to continue.

  • A temporary password (different from the PIN) will be sent to the email address that is registered on our student information system.
  • You will use this temporary password to create your own password, following the password requirements as per the yellow highlighted section on screenshot below.
  • Fetch the temporary password from your emails, type it in the temporary password field, and create your own password in the new password field.
  • If you have previously created a password, you will be prompted to login with the password as per screenshot below. You can click on the “Forgot Password” button if you cannot remember your password and follow the instructions to reset your password.

NB:

  • The PIN and the PASSWORD are not the same.
  • DO NOT use autosave or use autofill to login.

STEP 3 – IENABLER

You are now logged into the iEnabler. Remember to save your password and pin for future use.