Infrastructure and Operations Support

The Infrastructure and Operations group focuses on UJ’s foundational technologies, including: e-mail, data-collaboration, data centers and server farm. This area enables delivery of services, provides communication and collaboration services and advances system support services in partnership with departments, labs and centers (DLC’s).

​Key responsibilities include:

• ​System operations and installations: Support of key construction projects across UJ infrastructure.
• Server and System administration
• Ensure reliable and secure operations and proactive monitoring. This includes redundancy planning, capacity planning, scalability planning and disaster recovery planning.
• Maintain the technical infrastructure architecture to ensure high user satisfaction, cost efficient operations and a secure and reliable landscape.
• Security patch management: deployment of security updates on UJ systems, servers & desktops & ensuring virus protected environment.
• SQL database management: Management & support of UJ databases & database sizes.
• Hardware & software inventory: Replacement and upgrade of hardware and Microsoft software licenses.
• Vendor management: Engagement with vendors, contractors & consultants on projects and IT solutions.

System Administration:​

• ​The administrative systems area focuses on enterprise-wide systems that are critical to administration at UJ.
• Responsibilities include providing and improving systems support, availability & capacity management.
• This area includes usability and accessibility services that help facilitates effective use of IT resources and liaison both with students and UJ staff on innovation & latest Technology.
• Maintain and Support collaborative workspaces
• ​Ensuring data integrity, make sure that system information is accurate.

Web unit